Student Comments and Appeals

A student who has a comment, grievance, or an appeal related to an official policy, guideline, or disciplinary decision should follow this procedure for resolution:

1. Contact the person who has made the decision and request an explanation. If it is discovered there has been a misunderstanding, the problem can be resolved at this point.
2. If the appeal is not satisfactorily resolved, the student should speak with supervisor of the person who made the decision.
3. If the problem is not yet resolved, the student may then submit a written appeal to the EC Distance Ed Academic Committee within a week of the incident. The decision of the EC Distance Ed Academic Committee will include a written response and the decided action, if any, and will be communicated to the student within a week following the submission of the written appeal. To contact the EC Distance Ed Academic Committee, please send an email or call toll free: 1 (855) 208-1812.
4. Students who wish to report unresolved grievances may complete the ADHE complain form at the following link: https://www.adhe.edu/students-parents/colleges-universites/student-grievance-form/